Our Premium Linux Reseller Plans offer the reliability
and power you would expect from the Linux operating system.
Our Linux Plans also offer unlimited scalability, with the
option to start with a virtual private servers and eventually
upgrade to a full dedicated server later - all with no downtime
and complete data migration! All plans come with your choice
of control panel for hosting automation which includes all
the tools and features webmasters need to build compelling,
professional-quality hosting plans for their shared, reseller
and small business customers. Plus you can rest easy knowing
that all Reseller Plans are 100%
Fully Managed!
FAQ's
Who Bills My Clients?
They are your clients, you bill them. You receive one integrated bill from WebIntellects every month detailing your costs, which makes it easier for you to determine their billing rates. All reseller accounts must be placed on a monthly cycle.
Who Handles Tech Support for My Clients?
Our resellers handle all tech support matters pertaining to their clients. Obviously, matters which our resellers cannot handle, such as setting up FTP accounts, creating domain name support, setting up certain accounts, etc. will be carried out by WebIntellects' technicians, but only at your request. At no time will we deal with your clients directly. In general, you handle all first level support. We will handle the rest.
What if my clients find out I am reselling your services? What is to prevent them from moving to you?
Our resellers often provide something we can't - personalized, value-added services. Web hosting is actually a very low-margin business - it is the design, programming and the other value-added services that pay the actual bills. In addition, even though the Internet is a worldwide market, most people prefer to deal with someone who is local.
By bundling WebIntellects' services with their own unique
services and personal attention, resellers can offer clients
a full spectrum of services.
What if one of my clients breaks your "Terms and Conditions of Use Policy"?
You are responsible for all the actions of your clients. If one of your clients breaks the "Terms and Conditions of Use Policy", you are responsible for stopping their behavior. When we catch violators, we terminate that account.
Is there a fee to upgrade from one reseller package to the next?
No. There are no upgrade fees to move to a larger reseller
plan. You will simply begin incurring the increased monthly
fees.
Can anyone join your Reseller Program?
Yes, of course. You do not have to be a web host, web designer or any other type of business owner to sign up. In fact many of our resellers are personal users who simply out grew our standard Webmaster Plan.
Can we sell Windows and Linux hosting together as a reseller?
Yes. However you must purchase both a Linux Reseller
Plan and a Windows Reseller Plan. You can not buy just
one and offer both Windows and Linus hosting from it.
Can my reseller control panel be branded with my logo
for my clients sites?
Yes. You will be able to brand the control panel with your own logo simply by using the "Upload Logo" feature in your reseller control panel.
What is a Virtual Private Server?
Virtual Private Servers are the most advanced step in
server virtualization technology. They are used to partition
a single physical server into many (as many as 1000) isolated
virtual private servers. Each virtual private server looks
and behaves exactly like a real networked server system,
complete with its own set of init scripts, users, processes,
filesystems, etc.
What Applications could be run within the Virtual Private
Server?
Most applications that require root level access can
be installed within your Virtual Private Server without
any modifications. Applications and services do not have
to be aware of Virtuozzo as they will act as though they
are being installed on a true dedicated server.
What does control panel does each VPS come with?
You will have your choice between Ensim, Plesk or cPanel.
Which VPS enabling software do you run?
WebIntellects uses SW Soft's Virtuozzo software to power
our VPS offerings. Virtuozzo is the world's most popular
platform for Virtual Private Servers (VPS). It is the
only real VPS solution available, providing carrier-grade
levels of reliability and scalability, proven with tens
of thousands of Virtual Private Servers (VPSs) in production
use. Virtuozzo is the only solution that is designed specifically
for carrier-grade servers.
What happens when my VPS starts using too many resources?
If your useage grows to a point that your VPS begins
to slow or your services are not operating as fast as
they use to, then you have a few options. One, your can
request to have your VPS upgraded to the next plan up.
This will guarantee your VPS will receive more resources
to operate your sites and applications. You can also have
your VPS upgraded to a full dedicated server. This can
be done seemlessly without any downtime.
Will I have full root access?
Yes, you will have full root access to your VPS. You
may install any software or applications on your virtual
private server you choose. Root access is one of the greatest
benefits of a virtual private server. Unlike many host
who falsely advertise 'full' root access, WebIntellects
VPSs are given true root access.
Can I host multiple domains with my VPS?
Each VPS is set up to host unlimited domains. The only
thing limiting the number you can host is your space available
and your resource use.
Is there a difference between a VDS and a VPS?
No. There is no difference between a Virtual Dedicated
Server (VDS) and a Virtual Private Server (VPS.) Some
hosting companies choose to call it a VDS and others like
WebIntellects choose to call it a VPS.
Is my VPS managed by WebIntellects?
Yes. All VPSs are fully managed. WebIntellects will support
all security patch installs, all software upgrades and
any Ensim or Plesk control panel upgrades. If you choose
to use Ensim, cPanel or Plesk, WebIntellects will also
provide support issues for those control panels.
How many IPs are included with my VPS?
All VPSs come with 3 IPs address by default. One IP Address
for the server and two additional IPs for your private
name servers. You can request additional IPs at $1.00/mo/IP.
Can I host Adult Content & IRC on my VPS?
No. IRC is not allowed on our network and we do not allow
adult content on VPS solutions. You will need a full dedicated
to host adult content.
What is the difference between VPS Hosting and Shared/Virtual
Hosting?
With shared/virtual hosting you share your space, resources,
applications and environment with sometimes hundreds of
other users. This configuration can allow any issues to
a single site to affect the performance and security of
anyone else on the same server. A VPS is divided into
multiple isolated environments. Each VPS has it's own
server software and provides autonomy for each website.
Any issues to a site would only affect that VPS and not
any other site(s) on the same server. As with a true dedicated
server, each VPS has it's own independent operating system
with it's own web server, mail server, and any installed
software.
Can I run my own DNS on my VPS?
Yes, by default your VPS will include three dedicated
IP Addresses. One is for your server and the other two
are for your own private name servers. An example is ns1.yourdomain.com
and ns1.yourdomain.com.
Can I request to have Plesk Add-ons installed onto my
VPS ?
Yes. We support all Plesk Add-ons with your VPS. This
includes the Tomcat JSP, Application Vault, Trouble Ticket,
PostGRES and SpamAssassin Add-ons. Additional fees may
apply.
How many databases can I have with my VPS?
You can have as many databases and connections you need.
It is your VPS which acts just like a true dedicated server.
Your database will be completely secure and can be managed
with PHP, SSH, and/or myPHPadmin. As your database grows
you can always increase your service plan to include more
server resources.
