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eSTORES: Pro Plan
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This is the perfect solution for someone wanting to sell a large amount of products online and needs a simple, affordable way to do
so. Based around Miva Merchant, a browser based Storefront and Catalog development system, the E-Commerce Pro Plan will make building an
online store a breeze. Since Miva Merchant is a separate system, it can easily be added to an existing website.
Target Customer:
- Someone needing to place a large amounts off products online and who needs these products to be organized into categories for easy shopping.
- Someone needing a way to link credit card processing, an online merchant account, and a shopping cart together without the need of programing or scripting knowledge.
- Someone who needs an easy way to manage products on their shopping cart and doesn't want to have someone else manage it for them.
- Any small to medium size business looking for advanced hosting features.
- Someone needing the reassurance that they will not quickly outgrow their hosting solution.
Overview
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E-Commerce Features and Tools
Powerful Store Design Tools
- Complete control over store design with new Store Morph Technology™.
- Use pre-defined pages, or add your own custom pages.
- Specify the position of each component on every store page.
- Easily insert third party module components into store pages.
- Change content of HEAD and BODY tags on each page individually or globally.
- Use the ready-made design for your store, or create a unique look based on the default template.
- Point + Click mode control over fonts, colors, buttons, default navigation bar, product layouts, and more.
- Advanced mode control over navigation bar code, buttons, product layouts, login links, and more.
Easy-to-Use Administration Tools
- Web accessible administration interface. Nothing to install on your computer.
- Version history records each change for many store design components.
- Version recall enables you to experiment, and create alternate versions, without risk.
- Navigation tree directs you to all aspects of your online store settings.
- Links to the store provide an easy way to view changes as you work.
Catalog Management
- Unlimited products.
- Unlimited categories and sub-categories.
- Create detailed product descriptions with text or HTML.
- Create user-defined custom fields for each product, such as ISBN, UPC, Manufacturer, etc.
- Assign thumbnail and full-size images to each product.
Inventory and Merchandising
- Low Stock and Out of Stock inventory levels for each product.
- Display customized inventory level messages for each product or universally.
- Hide out-of-stock products from customers.
- Receive email notifications for low or out of stock products.
- Associate unlimited related products.
- Offer upsale products based on order total, items purchased, or both.
- Define product characteristics with attributes.
- Add additional prices or weight to individual attribute options.
- Multiple attribute display types, including drop-down boxes, radio buttons, and text fields.
- Use attribute templates to assign sets of attributes to multiple products.
- Changes to an attribute template can be copied to all products referencing it.
- Set order minimums based on price, quantity, or both.
- Display custom message for not meeting order minimum.
Customer Management
- Encourage repeat business with customer accounts.
- Provide customers easy access to their account details and addresses.
- Create price groups to offer special pricing for specific customers.
- Use availability groups to offer hidden products to specific customers.
- Assign customers to one or multiple MIVA Mailer mailing lists.
Affiliate Programs
- Promote your store by working with affiliates.
- Set affiliate commission levels based on order total, traffic referred, or a combination of both.
- Online affiliate accounts enable affiliates to see earnings, retrieve store links and banners, and view program agreement.
- Track all affiliate earnings and payouts through a simple affiliate management system.
Additional Marketing Services
- Work seamlessly with MIVA Mailer, the mailing list management and email distribution system.
- Fully integrated with MIVA Ad Center for online search advertising, powered by the MIVA Performance Marketing Network.
- Take advantage of MIVA Submit, a suite of search engine optimization and web presence enhancement tools.
Order Processing
- Batch all new orders and run batch reports.
- Orders provide customer information, payment and shipping methods, and product details.
- Process all orders through your payment gateway remotely.
- Order encryption provides increased security for customer payment details.
- Generate confirming e-mail messages for customers when orders are placed.
- Receive e-mail notifications when new orders are received.
- Notification emails can be copied to a third party for drop-shipping, among other uses.
Localization Settings
- State-based sales tax and shopper selected sales tax settings available.
- Calculate sales tax for Canadian VAT, German VAT, or customize with a generic VAT setting.
- Use US currency format or European currency, with conversion rates.
- Create any customized currency format.
- Specify product weights with customized weight label.
- Customizable state and country lists can be modified for use in any part of the world.
Logging and Analytics
- Generate an ELF2 formatted log file for use with the Urchin E-Commerce module for the Urchin 5 software.
- Track customer page visits with MIVA Access Log.
- View statistics for revenue, number of orders, and top selling products.
Shipping Calculation and Payment Processing
- Get automatic shipping rates from UPS, USPS, and FedEx.
- Create custom rate tables based on quantity, order total, order weight, and more.
- Accept credit cards with a variety of built-in payment gateways, including Authorize.net, VeriSign, CardService International, CyberSource, and many more.
- Ability to accept and process credit cards manually.
- Compatible with other payment methods, such as PayPal, electronic checks, and COD.
- Smart commerce library detection automatically tells you which shipping and payment modules are supported by your web host.
Data Access
- Import product, customer, and category data for faster storefront setup.
- Export products, customers, orders, affiliates, and categories from storefront.
- Additional MIVA Synchro add-on provides real-time product, customer and order synchronization with QuickBooks.
- New MIVA-SQL technology uses the power of SQL for enhanced database performance without a SQL-compatible server.
- Configurable for use with MySQL database systems.
- XML-based provisioning for automatic store setup.
"Getting Started" Wizards
- Easy-to-use wizards to walk through every aspect of your storefront to help get started.
- Wizards provide assistance for getting adjusted to using an e-commerce solution.
- Simple Mode administration interface provides a step-by-step walk-through of all required parts of an online storefront.
Modular Architecture
- Easily accepts add-on modules from third party developers.
- All modules are built around a common API and plug into the appropriate sections automatically.
- Third party module settings configured directly in your administration interface.
- Large module aftermarket provides unlimited new features for storefront.
- Context-sensitive Extras buttons throughout administration interface direct you to MIVACentral.com for suggestions of related third party modules.
- Module interface provides access to all installed modules.
- Remove built-in modules you do not wish to use.
Store Access and Maintenance
- Create unlimited user accounts for administrator access.
- Assign access groups to limit user access to specific store administration duties.
- Maintenance mode enables you to close the store for maintenance.
- Customizable maintenance message displayed to all visitors while store is temporarily down.
- Automated streaming updates means never having to upload a patch or perform an upgrade again.
- Connection to the MIVA update server notifies you of available patches, and prompts an optional automated installation.
Documentation and Support
- An overview guide, "Getting Started as an Online Merchant," provides a readable, magazine-like introduction to the concepts and language of online shop keeping.
- Comprehensive online Help system, with more complete and relevant information, enables users to find answers quickly.
- Context sensitive Help icons throughout the administration interface guide you to relevant online help guides.
- Detailed instructions not only explain how to accomplish the task at hand, but also provide information to help the user understand how to use the tool most effectively in their business.
- Active, friendly user communities enable idea sharing and skill building for businesses using MIVA Merchant, MIVA Merchant online store designers, and programmers who create innovative new modules to extend the functionality of the product.
- Phone and email technical support from trained MIVA technicians available through MIVA Service Club.
Hosting Details
Account Features:
- Unmetered Web Space
- 50 GBs of Bandwidth
- Static IP Address
- Ensim Pro Control Panel (Demo)
- Unlimited Telnet/SSH Accounts
- Unlimited FTP/Anonymus Ftp
- Unlimited, Toll-Free Support
Software/Scripting:
- FrontPage Extensions
- PHP4, SSI, Python, Perl, JSP
- MySQL Databases (10)
- Apple QuickTime Streaming
- Online File and Upload Manager
- Personal CGI-Bin
- Pre-Built Scripts with Uploader
- Webalizer and Analog Web Stats
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E-Mail Features:
- Unlimited POP3/IMAP E-Mail Accounts
- Unlimited E-Mail Aliases
- Unlimited Autoresponders
- Unlimited E-Mail Forwarding
- Unlimited Mailing Lists
- Sendmail SMTP Server
- Web-Based E-Mail
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See It in Action
 MIVA Fresh is a fictional online store that demonstrates one possible implementation of the MIVA Merchant 5. The demo store contains 154 product records distributed among 18 different fresh produce categories. The Shopping Interface Demo contains two unique layouts using the same store data, and showcases the customization power of MIVA Merchant 5.
 The MIVA Merchant Admin Demo has a pre-configured 'demo' login for you to use in touring through the MIVA Merchant 5 Administration Interface. Just click the 'Login' button on the front screen to get started. As a 'demo' store manager, you'll be able to view all of the data and configurations for the MIVA Fresh online store.
FAQ's
What can Electronic Commerce do for me?
Having a storefront on the web allows you to offer your products to anyone, anywhere, anytime. The Internet has revolutionized the whole concept of marketing and sales by eliminating the geographic and time-related barriers between the merchant and consumer. Now, without hiring a single new employee, you can receive and process orders from all over the world 24 hours a day.
What is a Web store or eStore?
With the dramatic growth in Internet usage, many companies and entrepreneurs are setting up sites on the World Wide Web to pitch for orders, accept orders, process payment and sometimes ship orders - these are known as Web stores and eStores.
Isn't my business too small for E-Commerce?
Absolutely not! Businesses of every size can and are taking advantage of E-Commerce. E-Commerce is entirely scalable from just a few products to tens of thousands.
How do I accept orders?
Although most E-Commerce sites are probably set up with the expectation that the majority of orders will be received through the web, the reality is that many customers prefer to use the web to aid in the selection of a product and then to order by more traditional methods. You therefore need to ensure you are able to accept orders in as many different ways as possible:
- Secure Order Form
- E-Mail
- Fax
- Telephone
- Regular Mail
What is a Payment Gateway?
A payment gateway essentially performs the same function as your POS terminal, automatically. The gateway software system takes the online payment information from your Miva ordering form and sends this information to the financial processor using your merchant account, and finally reports back whether the transaction was approved. Online processing or transaction providers offer this gateway. We use VeriSign and Link Point API.
Do I have to have an online processing company to do my credit card ordering?
No. There are two options for processing credit cards. You can choose to have the server automatically send you the credit card information for you to process yourself on your credit card machine. This is known as "Simple credit card validation". The other option is to use VeriSign or Link Point so you can process the charge online, automatically, in a much more secure and quick manner.
Are there any other fees with VeriSign, like transaction fees?
Yes. You get up to 1000 transactions per month for $39.95/mo. You will be billed $.10/transaction over 1000 in any given month.
What is a shopping cart?
A shopping cart is a program in a web site that allows a customer to view products and add them to a "basket" as they would in a physical retail store. The shopping cart is usually connected to a database of products, and helps the merchant with shipping, pricing and inventory calculations.
What is Miva Merchant?
Miva Merchant is a dynamic browser based storefront development and management system that allows merchants to create multiple online stores from anywhere in the world where there is internet access. Miva Merchant has a complete set of wizards to simplify the process of building your store. The browser based administration interface provides access to an array of more sophisticated tools to maintain your catalog. Up sell merchandising and order fulfillment are included. And Miva's modular architecture enables you with deep-down customization for your storefront.
Do I still need a Merchant Account with Miva Merchant?
Don't confuse the two - they are different. Miva Merchant gives you all the tools to easily process online orders through a number of third party vendors. If you plan on being able to accept credit cards, you will still need to establish a Merchant Account.
Can I take orders with Miva Merchant and not use credit cards?
Yes! You can have people place orders and process them after receiving payment by any other means you desire, such as by check, wire transfer, money order, etc.
Where can I see a demo of Miva Merchant and Miva Order?
The Miva Web Site has an excellent Runtime Shopping Demo that illustrates one possible implementation of the Miva Merchant Storefront Development and Management System. A Miva Order demo can be found by clicking here.
Do I need to know HTML or programming to manage my Miva storefront?
No. Miva Merchant has a complete set of wizards to simplify the process of building your store. The browser based administration interface provides access to an array of more sophisticated tools to maintain your catalog.
Can I use the Miva License that I get with my E-Commerce Package with another hosting company?
No. Our special pricing for the packaged bundle of the Virtual Server and Miva cannot be separated. Likewise, the license works only in conjunction with our E-Commerce Hosting Packages.
What is a digital certificate?
Digital certificates provide the basis for secure electronic transactions as they enable all participants in a transaction to quickly and easily verify the identity of the other participants. They are digitally signed and issued by a Certificate Authority (CA) which verifies that the public key attached to the certificate belongs to the party stated. WebIntellects uses GeoTrust for its CA. We can help you obtain your own SSL Certificate from GeoTrust for $150.00.
What is SSL?
Secure Socket Layers or SSL allows safe business transactions between the client and merchant. Before a customer orders online, they want to be sure that their personal and ordering details will only be seen by you. They want to be certain their payment information cannot be intercepted by outside sources. In order for you to accept and process credit cards and other private information over the Internet with full assurance of customer privacy, customer data can be encrypted and scrambled online via SSL. Before you set up your e-commerce system, make sure your web server has the SSL option. You need a digital certificate combined with SSL to do secure transactions.
I have bad credit. Can I still qualify for a Merchant Account?
Yes. Card Service International has a 99% approval rate. Your rates will be higher, but you will be approved.
Can I change the look and feel of the Miva shopping cart?
Yes. Miva has numerous option to allow you to make the storefront look and feel like the rest of your website. You can choose to use the administration section to change the look or if you choose you can change the html and/or Miva script.
What do I need - Miva Merchant or Miva Order?
As a general rule, if you have 25 products or less and can place them all on one page, then Miva Order is a good solution. If you have numerous products and need to have them managed from several pages, you will need Miva Merchant. It is also important to remember that Miva Order does not have UPS shipping features.
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WEBINTELLECTS ADVANTAGE
- Industry leading support and service
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XO, Savvis)
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CUSTOMER TESTIMONIALS
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