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Company Info: Overview

WebIntellects, Inc. exists to help our clients maximize their online potential by leveraging the most advanced Internet services and tailoring them to each client's unique needs. Located in Vista, California (30 minutes north of San Diego), WebIntellects offers a full spectrum of managed solutions, including shared Linux and Windows web hosting, E-Commerce hosting, virtual private servers, fully managed dedicated servers, reseller services and web design/management. WebIntellects is currently providing services to thousands of customers in all 50 states and over 80 countries world-wide. Our customer base ranges in size from the basic shared hosting personal user all the way up to million dollar companies.

Mission

At WebIntellects, our mission is "to provide the same quality of service and support for the personal and small business user that is usually only afforded to the larger companies."

Our goal is offer our customers industry-leading managed solutions with personalized customer service and support. If our customers do not succeed and grow, WebIntellects cannot succeed and grow.

Why WebIntellects?

Our customers appreciate more then our excellent prices and powerful solutions, they also love:


Front-Running Company Initiative

From the very beginning WebIntellects has chosen to lead in bringing to our clients the latest technologies and partnerships. WebIntellects clients were hosting on VPSs YEARS before our competitors starting offering this solution. We partnered with PayPal Payment Solutions back when it use to be PaymentNet. We offered a control panel (from Cobalt) for our clients long before rivals offered theirs. WebIntellects has had many industry leading first and we shall continue to have them in the future. So rest easy knowing you will always have the latest and greatest options available today.

 

Guaranteed Support Resolutions Times

WebIntellects also boast an industry first. A guaranteed 24-hour or less personal resolution time to ALL support request opened with the Control Maestro Trouble Ticket System. If your ticket is not resolved within 24 hours, you will receive a $10.00 credit to your account. Every ticket you open is time stamped to verify our guaranteed resolution time.

   

Toll-Free Support

The WebIntellects toll-free support center, manned Monday through Friday, 8 AM to 5 PM Pacific Time, provides customers with unlimited access to technical support representatives. While most support issues can be handled online, there are times when you just want to talk to a live person to get the job done.

 

100% Customer Satisfaction Guarantee

WebIntellects offers a Money Back Guarantee if you are not 100% satisfied with our services. All WebIntellects plans have month-to-month options so you won't be locked into any contracts, thus ensuring satisfaction is sustained throughout the use of our services. All of our server packages come loaded and competitively priced starting at $5.95 to make sure you are getting the most for your money.

   

99.99% Network Uptime Guarantee

All our equipment is located in a centralized, fault tolerant, redundant, climate controlled cage that connects directly to the heart of the Internet via multiple tier1 connections. Speed will NEVER be a problem. Our Route Science managed network allow us to automatically reroute traffic away from "Internet Traffic Jams." This means when one part of the Internet slows down your site will not be caught in the bottleneck. Because of this we can offer a 99.99% Network Uptime Guarantee.

 

Unmatched Server Reliability

WebIntellects provides all of its clients with industry-leading hardware, software and technology. All shared plans are hosted on RAID protected servers to ensure the best available uptime. All servers are limited to no more than 300 web sites. Unlike others who cram 1000s of sites on one server, our servers hosting a small number of domains will have a lower server load, a decrease in disk access time, and an increase in overall speed. All this allows us to meet our 99.9% Server Uptime Guarantee.

   

Scaleable Hosting Solutions

All of WebIntellects services are scaleable. This means that you can start out with a basic hosting plan and slowly grow into fully managed solutions. With no upgrade fees and pre built-in scalability, your site can grow as your company grows. No need to move from company to company.

 

Experience & Financial Stability

WebIntellects has been in the web hosting business since early 1999 and we have been profitable from the start. We are privately-owned and were built with no venture capital. All revenue is recycled back into the organization and the fact that we can grow organically, it provides great financial freedom.



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Starting at: $11.95/year




WEBINTELLECTS ADVANTAGE

  • Experience since 1999
  • Financial stability
  • Small business focused
  • Unlimited Toll-Free support
  • Guaranteed support resolution times
  • All in-house support personnel
  • 30-Day Money Back Guarantee
  • 99.99% Network uptime guarantee
  • Unmatched service reliability
  • State-of-the-art technology
  • Constant service upgrades
  • Unmatched value in service plans


CUSTOMER TESTIMONIALS

It is great to have found a provider finally that has actually been around more then a few years or even months.
Roger - Shared Hosting
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