Company Info: Overview
WebIntellects, Inc. exists to help our clients maximize
their online potential by leveraging the most advanced Internet
services and tailoring them to each client's unique needs.
Located in Vista, California (30 minutes north of San Diego),
WebIntellects offers a full spectrum of managed solutions,
including shared Linux and Windows web hosting, E-Commerce
hosting, virtual private servers, fully managed dedicated
servers, reseller services and web design/management. WebIntellects
is currently providing services to thousands of customers
in all 50 states and over 80 countries world-wide. Our customer
base ranges in size from the basic shared hosting personal
user all the way up to million dollar companies.
Mission
At WebIntellects, our mission is "to provide the same quality of service and support for the personal and small business user that is usually only afforded to the larger companies."
Our goal is offer our customers industry-leading managed solutions with personalized customer service and support. If our customers do not succeed and grow, WebIntellects cannot succeed and grow.
Why WebIntellects?
Our customers appreciate more then our excellent prices and powerful solutions, they also love:
|
 |
|
Front-Running Company Initiative
From the very beginning WebIntellects has chosen
to lead in bringing to our clients the latest technologies
and partnerships. WebIntellects clients were hosting
on VPSs YEARS before our competitors
starting offering this solution. We partnered with
PayPal Payment Solutions back when it use to be PaymentNet.
We offered a control panel (from Cobalt) for our clients
long before rivals offered theirs. WebIntellects has
had many industry leading first and we shall continue
to have them in the future. So rest easy knowing you
will always have the latest and greatest options available
today.
|
|
Guaranteed Support Resolutions Times
WebIntellects also boast an industry first. A guaranteed 24-hour or less personal resolution time to ALL support request opened with the Control Maestro Trouble Ticket System. If your ticket is not resolved within 24 hours, you will receive a $10.00 credit to your account. Every ticket you open is time stamped to verify our guaranteed resolution time.
|
| |
|
|
Toll-Free
Support
The WebIntellects toll-free support center, manned
Monday through Friday, 8 AM to 5 PM Pacific Time,
provides customers with unlimited access to technical
support representatives. While most support issues
can be handled online, there are times when you just
want to talk to a live person to get the job done.
|
|
100% Customer Satisfaction Guarantee
WebIntellects offers a Money
Back Guarantee if you are not 100% satisfied
with our services. All WebIntellects plans have month-to-month
options so you won't be locked into any contracts,
thus ensuring satisfaction is sustained throughout
the use of our services. All of our server packages
come loaded and competitively priced starting at $5.95
to make sure you are getting the most for your money.
|
| |
|
|
99.99% Network Uptime Guarantee
All our equipment is located in a centralized, fault
tolerant, redundant, climate controlled cage that
connects directly to the heart of the Internet via
multiple tier1 connections. Speed will NEVER be a
problem. Our Route Science managed network allow us
to automatically reroute traffic away from "Internet
Traffic Jams." This means when one part of the
Internet slows down your site will not be caught in
the bottleneck. Because of this we can offer a 99.99%
Network Uptime Guarantee.
|
|
Unmatched Server Reliability
WebIntellects provides all of its clients with industry-leading
hardware, software and technology. All shared plans
are hosted on RAID protected servers to ensure the
best available uptime. All servers are limited to
no more than 300 web sites. Unlike others who cram
1000s of sites on one server, our servers hosting
a small number of domains will have a lower server
load, a decrease in disk access time, and an increase
in overall speed. All this allows us to meet our 99.9%
Server Uptime Guarantee.
|
| |
|
|
Scaleable Hosting Solutions
All of WebIntellects services are scaleable. This means that you can start out with a basic hosting plan and slowly grow into fully managed solutions. With no upgrade fees and pre built-in scalability, your site can grow as your company grows. No need to move from company to company. |
|
Experience & Financial Stability
WebIntellects has been in the web hosting business since early 1999 and we have been profitable from the start. We are privately-owned and were built with no venture capital. All revenue is recycled back into the organization and the fact that we can grow organically, it provides great financial freedom.
|
|
