General
WebIntellects, Inc. respects your
privacy. When you visit our site, we want you to know
what information we collect, why we collect it and where
it goes. We encourage you to read our Privacy Policy. |
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Privacy Policy
Enforcement
WebIntellects is a licensee of the TRUSTe Privacy Program.
TRUSTe is an independent, non-profit organization whose mission
is to build user's trust and confidence in the Internet by
promoting the use of fair information practices. This privacy
statement covers the site www.webintellects.com. Because this
Web site wants to demonstrate its commitment to your privacy,
it has agreed to disclose its information practices and have
its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement,
you should first contact WebIntellects, Inc. at 760-477-1100.
If you do not receive acknowledgement of your inquiry or your
inquiry has not been satisfactorily address, you should contact
TRUSTe a thttp://www.truste.org/consumers/watchdog_complaint.php.
TRUSTe will then serve as a liaison with us to resolve your
concerns.
Information We
Gather and How We Use it
Our online ordering process and product information requests
requires your contact information, such as your address, telephone
number and e-mail address and billing information such as
credit card number. We also ask you to tell us how you heard
about us. By providing your contact information, we may contact
you in connection with products and services that you request,
such as confirming your request for information or confirming
an online order. Any form submitted from WebIntellects' web
site will also include your IP address. We use this to track
fraudulent submissions and network abuse.
Updating Information
Collected
The information collected from our order forms also helps
us in the billing of clients. If a user's personally identifiable
information changes (such as zip code, phone, email or postal
address) we provide a way to correct and update users' personally
identifiable information. This can usually be done in the
Control Maestro Control Panel or by telephone or postal mail
at the contact information listed below.
Log Files and
Cookies
As is true of most Web sites, we gather certain information
automatically and store it in log files. This information
includes internet protocol (IP) addresses, browser type, internet
service provider (ISP), referring/exit pages, operating system,
date/time stamp, and clickstream data. We use this information,
which does not identify individual users, to analyze trends,
to administer the site, to track users' movements around the
site and to gather demographic information about our user
base as a whole. We do not link this automatically-collected
data to personally identifiable information.
We only use "cookies" as described in this Section.
A "cookie" is a piece of information that our Web
site sends to your browser, which then stores this information
on your system. If a cookie is used, our Web site will be
able to "remember" information about you and your
preferences either until you exit your current browser window
(if the cookie is temporary) or until you disable or delete
the cookie. Many users prefer to use cookies in order to help
them navigate a Web site as seamlessly as possible. You should
be aware that cookies contain no more information than you
volunteer, and they are not able to "invade" your
hard drive and return to the sender with personal or other
information from your computer.
Our uses of "cookies" are limited to the following
specific situations. The first situation is with respect to
temporary cookies. There are two instances in which we use
temporary cookies. First, if you are accessing our services
through one of our online applications, our Web server may
automatically send your browser a temporary cookie, which
is used to help your browser navigate our site. The only information
contained in these temporary cookies is a direction value
that lets our software determine which page to show when you
hit the back button in your browser. This bit of information
is erased when you close your current browser window. If you
come to our site from one of our business partners, our Web
server may also send your browser a temporary cookie that
reflects an "origination code" for that business
partner. We use this information for statistical and marketing
purposes.
The second situation in which we may use cookies is when you
visit your account management control panel called Control
Maestro. You may be given the option of having our Web site
deliver a cookie to your local hard drive to assist you with
logging into your control panel. This type of cookie is not
temporary, although you can always delete or disable it through
your browser preferences. If you choose not to accept a this
type of cookie, you will still be able to use your control
panel. You might choose to receive this type of cookie in
order to save time in filling out the login information to
enter Control Maestro. We only send this type of cookie to
your browser when you have clicked on the box labeled "Remember
Login Information".
Disclosure to
Others
To serve you better, we use information provided by you to
perform services that you request. Although we never sell
any information to third parties/business affiliates, we may
provide personal data to other parties that perform certain
functions for us, such as service installation, or to other
parties that provide products with our services so that you
may obtain service on your product. These third parties are
required to only use the information in connection with the
requested services.
We may disclose personal information to law enforcement officials
and others when we, in our good faith judgment, believe that
the law requires us to do so. We may also release selected
personal information when that release is necessary, in our
good faith and judgment, to apply or enforce the terms of
our agreements with our customers and to protect our rights.
WebIntellects will not reference any web sites that we host
unless we have the consent of the web site owner. We will
also never sell or make available any customer e-mail addresses,
nor e-mail addresses that have been created with our services,
including all mailing lists.
When you register or reserve a domain name through us, we
must disclose your domain name and its associated Internet
Protocol ("IP") numbers to the appropriate registry
in order to make your chosen domain name a functional address
on the Internet. The registry may compile and maintain a publicly
accessible database that includes basic information about
each domain name registered with that registry, including
the names, telephone and fax numbers, and e-mail addresses
of individuals designated as the registrant or points of contact
for a given domain name.
Links to Other
Web Sites
For your convenience, this site may contain certain hyperlinks
to other pages. While we have posted our Privacy Policy on
our web site, we can make no promises or guarantees regarding
data collection on the hyperlinked pages and sites. We therefore
recommend that you read the privacy policy/statement for each
site you visit.
Security
When you provide information on our web site, we take every
precaution to keep your information secure. We limit access
to personally identifiable customer information to those employees
who have a legitimate business reason for the information.
We educate our employees on the importance of maintaining
the confidentiality of customer information and use disciplinary
measures to enforce our privacy policy. Even though we take
care in protecting your personal information, we cannot guarantee
the security of data on our system and our servers.
Changes to Our
Privacy Policy
If we decide to change our privacy policy, we will post those
changes to this privacy statement, the homepage, and other
places we deem appropriate so our users are always aware of
what information we collect, how we use it, and under what
circumstances, if any, we disclose it. If, however, we are
going to use users' personally identifiable information in
a manner different from that stated at the time of collection
we will notify users by posting a notice on our Web site for
30 days.
If users have any questions or suggestions regarding our privacy
policy, please contact us
online or by mail at:
WebIntellects, Inc.
2420 Grand Ave, Ste G-2
Vista, CA 92081
760-477-1100
Effective Date: 01/13/2006
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