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| "After moving from [a competitor],
a web host that never wanted to respond to e-mails and tech
calls after they signed us up, it was good to get a company
that is always quick to respond and friendly. I have also noticed
that as our sales go up, your service never goes down!" |
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Submitted by: Chris
E-Commerce
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"Subject: You guys rock!
Ok, well maybe the subject line might be a bit adolescent for
a 45 year old business owner, but the sentiment is the same
nonetheless. I have run my own businesses for the last 20 years
and know what it takes to keep people happy. You guys certainly
fit the bill in that regard. Your offerings are exceptional,
work outstandingly, download rates are incredibly fast, and
your tech support is second to none. It has been extremely rare
that I have come across a company as impressive as yours. Hope
you keep it up, and as you grow, never loose the quality you
currently have." |
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Submitted by: Jerry
Reseller
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"We chose WebIntellects initially
because they had a professional site, appeared to be very organized
and provided a clear upgrade path for business sites.
Since then we've never looked back and after having used about
5 other web hosting providers in the past we know that Webintellects
are just so far ahead in quality, service and options. I doubt
we will be looking for another service provider for a long time
to come. More likely we'll be hosting more sites with them in
the near future.
If anyone is considering signing up with Webintellects, just
go for it. It's the best move you could make for your online
business. To the Webintellects team, thanks for your great service
to date and keep up the great work you all do." |
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Submitted by: Peter
Virtual Private Server
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| "Gotta say your company gives
us the biggist bang for our buck... My former hosting was no
help at all. I needed cgi help with them and they let me sit.
Because they did not know how to provide cgi help. Well in one
day,,, I had my cgi guestbook up & running with WebIntellects
cgi support page. Best yet I did not even have to contact Tech
for help. With the easy instructions and pictures to follow.
The project was a breeze. The one thing that made me choose
WebIntellects was that they provide toll-free tech support.
I had the long distance phone call support before and it cost
as much as $7.00 per call. Now it's WebIntellects nickel and
I love it and the service. This is the hosting company with
the most." |
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Submitted by: Mark
Virtual Web Hosting
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| "Thank you for your service and your attentive
customer service oriented billing department. Happy Holidays." |
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Submitted by: Leigh
Ann
Internet Access User |
"Hello all,
Recently I had some issues with my website (www.vicho.com).
My issues were resolved quickly and with a level of professionalism
that is rare these days. I want to thank you all for your *excellent*
support. Even though I am merely a small web site owner, I was
treated like one of your business customers. Often support does
not receive the accolades they deserve, therefore I want to
make sure that you know that your team is appreciated and admired.
I want to especially thank [Techs name] for all his hard work,
and especially patience. Thank again, and keep up the good work!" |
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Submitted by: Javier
|
| "I am consistently dazzled by the speed, quality
and courtesy of WebIntellects' customer service. My Linux Gold
account receives the kind of attention I associate with top-dollar
hosting. With WebIntellects' help, I can afford to move up to
a VPS account as my business succeeds. And special thanks to
[Tech Name]-- he acts more like a mentor than a technician.
Keep up the great work!" |
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Submitted by: Gordon
Virtual Web Hosting
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| "Don't know how you guys do it...
but you have the fastest tech support email on the planet. Thanks
for your incredible turn around time on my questions." |
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Submitted by: Michael
Reseller
|
| "I am very, very appreciative of
the extremely professional and personal help I continue to receive
from each and all of you! I had some problems (mostly my misunderstanding)
over the past few days and asked for help via email. [techs
name] was quick on the uptake with his reply email this weekend.
[techs name] filled in the needed answers to a variety of questions/concerns
I had (nomenclature and logic about dial-up & hosting protocols)
when I called the Tech Support line this morning. And, [another
techs name] (some weeks ago) guided me along the way when I
needed it then. I laud your patience - each and every one of
you! WebIntellects, Thank You!!!!" |
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Submitted by: Glen
Reseller
|
| "Just a short note to let you folks know how happy I am
with your service. I contacted you last Friday to register my domain name
and also have you host my web page along with using you as my ISP. Everything
went very smooth and I'm now up and running with the page. I gotta tell
ya that the up and downloading for both the web and e-mail is much faster
than anything I ever had with [a competitor] (now dropped). I have been
so impressed with the service that I recommended another friend to sign
up today. I think that [friends name] has probably already contacted you.
Keep up the good wook and I'll be with you folks for a long time. Thanks
again..." |
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Submitted by: Don
Virtual Web Hosting
|
| "WebIntellects made the transition of going
from a local brick and mortar operation to an international
online presence extremely easy and affordable. Our website and
email has allowed us to get business in places we ordinarily
would not have been able to." |
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Submitted by:
Tony
Virtual Web Hosting
|
| "Just wanted to say thanks for the excellent customer and
tech support. Its amazing how many companys out there do not seem to know
what customer support is all about. Good job." |
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Submitted by: Phyllis
Virtual Web Hosting
|
| "By the way, I really appreciate the personal touch you
guys offer on hosting. It's nice to have a host that is so easy to work
with. I continue to send new accounts your way as a result." |
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Submitted by: Matt
Reseller
|
"I would like to let you know how impressed I am with your
support system. Since setting up my account last week I have had to contact
your support desk many times through e-mail and the 800#. Each time, I
received a response very quickly and the person I spoke to on the phone,
sorry I didn't get his name, was very patient and helpful. I think I had
him on the phone for more than 20 minutes. In a time when attention to
customer service is slipping, it's refreshing to work with a company that
understands that happy customers are long-term customers.
Thank you again for your help and keep up the good work." |
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Submitted by: Catherine
Virtual Hosting/Internet Access
|
| "I am very pleased with the service and product from Webintellects
and let all of my colleagues know that you guys are one of the few webhosts
out there worth their salt. Keep up the good work and thanks again for
a very well explained response." |
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Submitted by: Brad
Virtual Web Hosting
|
| "I would like to commend you and your staff for the very
great service that I have experienced with your company, since I am new
I hope that this good service is definite. The oldwelder.com reccomended
your co. Welders that are wise listen to old welders because they are wiser
sometimes". |
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Submitted by: Jerald
Virtual Web Hosting
|
| "Thanks for the update. Have I told you guys lately that
your customer service is excellent? If not, I'm sorry...your service rules!" |
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Submitted by: Hilary
Virtual Web Hosting
|
| "Honestly. How do you guys do it? Someone like
me who couldn't even turn on a computer can now view the Internet.
I do not know how long it took to get me connected, but I know
I was never rushed by your phone support. They are so patient!
I love it when local companies canoffer what you guys do. I
hope to have a web page soon too." |
Submitted by: Ruth
Internet Access User
|
"Dear wonderful people at WebIntellects,
You have been unbelievably generous with the time and we really
appreciate it. We are working on the last site migration now.
Personally speaking, I would like to comment that since switching
to your hosting services in spring of 2003, I have never been
disappointed with the service I have received from the WebIntellects
team. Even though we have minimal hosting needs and are surely
a small customer for WebIntellects, I continue to be amazed
with the rapidity of response from the service requests I submit
through Maestro and I am always impressed with the immediacy
with which my phone inquiries are handled. Both the WebIntellects
sales and technical staff go beyond being knowledgeable and
"just doing their jobs". They leave me with the feeling
that they are concerned about me on a personal level and that
they are "looking out for me". " |
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| "I have been with Web Intellects for 3 years
and have 5 web sites with them. Their service is outstanding.
I have tried others and there is no comparison. I highly recommend
Web Intellects. Great staff!" |
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Submitted by: Ed
Virtual Web Hosting
|
WebIntellects features customers on this web page for
the sole purpose of demonstrating the effectiveness of services
offered by WebIntellects. We are always looking for honest comments
to show on this page. |
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